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Why does WiFi connection get disconnected while talking on Skype from PC?
10-15-2012, 01:06 PM
Post: #1
Why does WiFi connection get disconnected while talking on Skype from PC?
I have got a problem with my Skype. Whenever I start talking on Skype with my friend, my WiFi connection gets dropped. The connection doesn't get dropped when I am not using the Skype for either audio or video calling. I tried different ways to solve it i.e. Tools -> Options -> Advanced -> Connection & uncheck the enable uPnP checkbox and click the "Save" button but it couldn't solve it down. I also changed my Router setting, IP, Frequency Channel but it also didn't solve the problem. I have already added the Skype on "Trusted App" on my Firewall. I updated my Windows, WLAN driver but nothing happened.

Sys. Inf:
======
OS: Win 7 SP1
Avira, Anti-Maleware Malewarebytes, Comodo Firewall
Skype v8.5.0
Broadcom 802.11g v.5.30.21.0

So can anyone please tell me how can I solve this problem?

Thanking you in advance,

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10-15-2012, 01:15 PM
Post: #2
 
Sounds like you have done all the right troubleshooting from your end. It may be that your ISP is throttling bandwidth for users that exceed a certain amount. When you are using skype and your connection is lost, does your computer lose connection to the router or does the router lose connection to the ethernet? Can you watch the router lights when this happens to see what part of the connection is actually lost?

If you are losing ethernet connection then I stand by my initial comment. If you are losing wireless or wire connection then it could be the router is failing or the port you are plugged in to is failing. The last thing I would check is the windows firewall and the comodo firewall to make sure that the skype.exe application is allowed through both of those.
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