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My computer is starting to get slow, and I only bought it 5 months ago?
05-30-2014, 07:39 PM
Post: #1
My computer is starting to get slow, and I only bought it 5 months ago?
I do have anti-virus, Norton.
Should I take it to the computer geeks by best-buy? I bought it in best buy so would they give me a discount? Or how much would it cost to fix it?

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05-30-2014, 07:46 PM
Post: #2
 
Stop downloading porn.
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05-30-2014, 07:50 PM
Post: #3
 
Uninstall Norton. It would also help to know what kind of computer it is.

Anti Virus programs don't really prevent viruses, you'll get infected with them either way usually. They're more useful as virus removal tools, but at that point you might as well just use Avast which is free or a trial of a commercial anti malware application. So programs such as these will just slow down your computer and not really help, they run scheduled scans usually too which is one of the largest problems when it comes to performance; which CAN be turned off.

Realistically, viruses usually slow down your computer or make it hard to use, if your anti virus is doing the same thing as a virus then that's pretty stupid; and why I usually don't recommend programs like these. Especially Norton, Norton is the worst when it comes to slowing down your machine.

Hope this helps,
Cheers

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05-30-2014, 07:55 PM
Post: #4
 
Open Task Manager (right click on Task Bar at the bottom).
Click on Processes tab.
Check "Show processes from all users".
Click on CPU.
Top Process should be "System Idle" at around 90% or more.
If not find what is the top one. that one is using all your CPU time.
If Norton or Symantec then uninstall Norton and get another anti-virus, like Microsoft Security Essentials from Microsoft (Free).
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05-30-2014, 07:59 PM
Post: #5
 
uninstall norton.
Norton antivirus uses so much computer resources its not funny
uninstall norton and go get AVG free, works just as well
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05-30-2014, 08:02 PM
Post: #6
 
Most modern computer manufacturers will have a some form of fix your computer software application, because with use it does get slower. Just check that out there could well be a desktop link to it

There are a number of clean your registry packages around, most of which are available on trial, and then they ask you to cough up cash to get the full use of it. DVD disk that comes with a PC magazine may be a good place to look.

Of course, you can ask best-buy, but how they will respond depends on their after care policy, as deterioration in performance is to be expected.
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05-30-2014, 08:04 PM
Post: #7
 
You could have given more info about your problem, such as system specs, what you use it for etc... Most likely cause is you have a virus (maybe you got when downloading porn?). Norton won't necessarily find it, because all it needs to do is a forever loop on your CPU, and you have a slow computer. If a virus can cause a system file to do this, then we have a file Norton trusts causing the problem, and it won't want to do anything. Try downloading "Norton power eraser" which looks for such problems.
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05-30-2014, 08:17 PM
Post: #8
 
If you must, take it to a small computer shop before you take it to Best Buy.

Do what the others said, get rid of Norton.
Then, type "msconfig" in the search bar of the start menu and hit enter
Go to the "Startup" tab and uncheck anything that you KNOW isn't needed when the computer starts up. (ex. iTunes, Skype, Adobe Reader, etc.)
Then hit "Apply", and then "OK". Then restart your computer.

Next
Download Malwarebytes (Free) and run it
Download CCleaner (Free) and run it in the "Cleaner" tab and the "Registry" tab. (May need to run Registry cleaner multiple times.

This should clear any simple issues that might be slowing your PC down.
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05-30-2014, 08:30 PM
Post: #9
 
Download malwarebytes, run a full scan on all drivers (plug in your usb devices and scan those too), remove any infected files and restart computer. (If you need to start the computer in safe mode go ahead and do that first).

Anti-virus programs are constantly running, and could be one of the reasons it slowing down your computer. They are useful for blocking malware/viruses from every getting on your computer. If you want a free anti virus I recommend avast.

For speed, download ccleaner and/or use disc cleanup, error checking then disc defragmentation, registry clean, uncheck some visual effects, use msconfig to disable startup programs. For advanced (DANAGER BEWARE) users you can use services.msc to disable services and you can use your bios to overclock.
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05-30-2014, 08:33 PM
Post: #10
 
Some other answers are very good. I too do not recommend Norton.

Several things: Assuming OS is windows.
Clean registry ( I like "Eusing" Free registry cleaner).
Defragment (For this I recommend "Defraggler" (also free and very superior to any microsoft built in defrag program).
These programs are easily found on the internet.

Block unwanted startup programs: (Anyone modifying registry should have experience)
Go to start -> run -> regedit.

When registry editor opens, drill down to HKLM\Software\Microsoft\Windows\Current Version\Run
and look for strange startup programs such as:
"ProNoMgr.exe REG_SZ C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
You can block this startup by placing a semicolon in front of C:\... as in the following example
"ProNoMgr.exe REG_SZ ;C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe

Do this to as many .times as you want and restart computer each time to note any differences.
If you think you really needed that startup program, just delete the semicolon and reboot.

Programs like CCleaner can also be helpful.
Try any or all these things, especially registry clean and defrag, and note differences.
Hope this helps, Juan
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