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SCANNING PROBLEMS__Image Zone vs Photo Smart Essential --please HELP ME!?
05-30-2014, 07:33 PM
Post: #1
SCANNING PROBLEMS__Image Zone vs Photo Smart Essential --please HELP ME!?
My scanner on my HP 1315v got sick and died--- it had Image Zone or something like that and it was so EASY to scan images.

Anyway, because I couldn't scan anymore, I bought a new printer and this is called HP Deskjet 4480.

It's ok for printing, but SCANNING is awful. I couldn't even scan anything in the Photo Smart Essential 3.5--- so I uninstalled it and founda download for just Photo Smart Essential which will at least let me scan.

But this is the problem--- instead of just scanning an image and it going directly to Image Zone--which I no longer have--

Now, I have to go to Photo Smart Essential--- hit "get images" then choose something bewteen the TWAIN (which doesn't scan) and something else called 4480, I think.

Well, now that is 2 things I have to click and another box opens up and I choose between color, black & white, etc and then hit scan.

So I have to click at least 3 different things in order for it to scan.

I scan quite a bit and need something faster.

PLEASE HELP ??

In simple language, please!!

Thank you very much for your time & your help!

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05-30-2014, 07:41 PM
Post: #2
 
Go to the Solution Centre on your Desktop. The last line when you open the menu will have SETTINGS... You do your settings there.
I would recommend that infiture instead of starting the scanner from any other place, like he IMAGECENTER, use this icon. You will have no problems. It will by default save your photos in 200dpi in MYDOCUMENTS/MYPHOTOS/SCAN/CURRENTMONTH
Multi-funtional devices like 4480 do not function with TWAIIN drivers. TWAIIN drivers are only for independent imaging device.
But scanning through Solution center, you should have no problem. However this model is a very delicate one.. use it carefully.
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