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printer not online? - Printable Version

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printer not online? - lynnepeterpan - 05-30-2014 08:32 PM

running windows 98 with lexmark z645 cannot get printer online checked all drivers installed uninstalled cannot get it to recognize printer port any help PLEASE

- Beck92 - 05-30-2014 08:41 PM

I did some research on this, and found the following....

Did you install the software before connecting the printer?

This can cause your printer not to work on 98.

- VIDYANAND A S - 05-30-2014 08:47 PM

Do the foll steps:

1). Unplug both USB and power cable on both ends.
2). Connect them after 2 mins.
3). Right click "my computer" --> properties --> Device Manager --> universal Serial bus controller. Check for USB printing support.

If USB Printing Support is not present,

1). try the USB cable with some other port.
2). try with diff USB cable.

Still same issue:
then it must either an issue with computer USB port or Printer's USB port.

If USB printing Support is present, try a test page. It will work.